Do You Really Want to Know? Display Questions in Human-Robot Dialogues

Maxim Makatchev and Reid Simmons
Conference Paper, Proc. of AAAI Fall Symposium on Dialog with Robots, November, 2010

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Not all questions are asked with the same intention. Humans tend to address the implicit meaning of the question (that contributes to its textit{pragmatic force}), which requires knowledge of the context and a degree of common ground, more so than addressing the explicit propositional content of the question. Is recognizing the pragmatic force in today’s human-robot dialogue systems worth the trouble? We focus on display questions (questions to which the asker already knows the answer) and argue that there are realistic human-robot interaction scenarios in existence today that would benefit from the deeper intention recognition. We also propose a method for obtaining display question annotations by embedding an elicitation question into the dialogue. The preliminary study of our robot receptionist shows that at least 16.7% of interactions with the embedded elicitation question include a display question.

author = {Maxim Makatchev and Reid Simmons},
title = {Do You Really Want to Know? Display Questions in Human-Robot Dialogues},
booktitle = {Proc. of AAAI Fall Symposium on Dialog with Robots},
year = {2010},
month = {November},
publisher = {AAAI Press},
keywords = {display questions, pragmatics, human-robot dialogue},
} 2017-09-13T10:40:31-04:00