The Human Side of Robotics: Results from a Prototype Study on How Workers React to a Robot - Robotics Institute Carnegie Mellon University

The Human Side of Robotics: Results from a Prototype Study on How Workers React to a Robot

Linda Argote, Paul S. Goodman, and David Schkade
Tech. Report, CMU-RI-TR-83-11, Robotics Institute, Carnegie Mellon University, May, 1983

Abstract

This study examines workers' reactions to the introduction of robots in a factory. The study focuscs on understanding workers' psychological reactions to this new technology and to thc maiincr in which it was introduced. Workers reported that both advantages (lower fatigue) and disadvantages (incrcased downtime) were associated with the introduction of the robot. Over time, workers' beliefs about robots became more complex and pessimistic. Production operators' jobs, as well as their interaction patterns with other production and support workers changed with the introduction of the robot. Conscqucnccs of these changes for increases in job stress are examined. A set of strategies for introducing robots in the factory is discussed.

BibTeX

@techreport{Argote-1983-15150,
author = {Linda Argote and Paul S. Goodman and David Schkade},
title = {The Human Side of Robotics: Results from a Prototype Study on How Workers React to a Robot},
year = {1983},
month = {May},
institute = {Carnegie Mellon University},
address = {Pittsburgh, PA},
number = {CMU-RI-TR-83-11},
}