Carnegie Mellon University
The
Perceived Robot Capability

Elizabeth Cha, Anca Dragan, and Siddhartha Srinivasa
International Symposium on Human-Robot Communication, August, 2015.


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Abstract
Robotics research often focuses on increasing robot capability. If end users do not perceive these increases, however, user acceptance may not improve. In this work, we explore the idea of perceived capability and how it relates to true capability, differentiating between physical and social capabilities. We present a framework that outlines their potential relationships, along with two user studies, on robot speed and speech, exploring these relationships. Our studies identify two possible consequences of the disconnect between the true and perceived capability: (1) under-perception: true improvements in capability may not lead to perceived improvements and (2) over-perception: true improvements in capability may lead to additional perceived improvements that do not actually exist.

Keywords
perceived capability, effects of speech, acceptance, human-robot interaction

Notes
Associated Center(s) / Consortia: Quality of Life Technology Center, National Robotics Engineering Center, and Center for the Foundations of Robotics
Associated Lab(s) / Group(s): Personal Robotics

Text Reference
Elizabeth Cha, Anca Dragan, and Siddhartha Srinivasa, "Perceived Robot Capability," International Symposium on Human-Robot Communication, August, 2015.

BibTeX Reference
@inproceedings{Cha_2015_7954,
   author = "Elizabeth Cha and Anca Dragan and Siddhartha Srinivasa",
   title = "Perceived Robot Capability",
   booktitle = "International Symposium on Human-Robot Communication",
   month = "August",
   year = "2015",
}