Creating trustworthy robots: Lessons and inspirations from automated systems

Munjal Desai, Kristen Stubbs, Aaron Steinfeld, and Holly Yanco
Proceedings of the AISB Convention: New Frontiers in Human-Robot Interaction, May, 2009.


Download
  • Adobe portable document format (pdf) (189KB)
Copyright notice: This material is presented to ensure timely dissemination of scholarly and technical work. Copyright and all rights therein are retained by authors or by other copyright holders. All persons copying this information are expected to adhere to the terms and constraints invoked by each author's copyright. These works may not be reposted without the explicit permission of the copyright holder.

Abstract
One of the most significant challenges of human-robot interaction research is designing systems which foster an appropriate level of trust in their users: in order to use a robot effectively and safely, a user must place neither too little nor too much trust in the system. In order to better understand the factors which influence trust in a robot, we present a survey of prior work on trust in automated systems. We also discuss issues specific to robotics which pose chal- lenges not addressed in the automation literature, particularly related to reliability, capability, and adjustable autonomy. We conclude with the results of a preliminary web-based questionnaire which illustrate some of the biases which autonomous robots may need to overcome in order to promote trust in users

Notes
Associated Center(s) / Consortia: Vision and Autonomous Systems Center and Quality of Life Technology Center
Associated Lab(s) / Group(s): NavLab and Human-Robot Interaction Group
Associated Project(s): Understanding and Modeling Trust in Human-Robot Interactions

Text Reference
Munjal Desai, Kristen Stubbs, Aaron Steinfeld, and Holly Yanco, "Creating trustworthy robots: Lessons and inspirations from automated systems," Proceedings of the AISB Convention: New Frontiers in Human-Robot Interaction, May, 2009.

BibTeX Reference
@inproceedings{Stubbs_2009_6504,
   author = "Munjal Desai and Kristen Stubbs and Aaron Steinfeld and Holly Yanco",
   title = "Creating trustworthy robots: Lessons and inspirations from automated systems",
   booktitle = "Proceedings of the AISB Convention: New Frontiers in Human-Robot Interaction",
   month = "May",
   year = "2009",
}