Challenges to Grounding in Human-Robot Collaboration: Errors and Miscommunications in Remote Exploration Robotics

Kristen Stubbs, Pamela Hinds, and David Wettergreen
tech. report CMU-RI-TR-06-32, Robotics Institute, Carnegie Mellon University, July, 2006


Download
  • Adobe portable document format (pdf) (3MB)
Copyright notice: This material is presented to ensure timely dissemination of scholarly and technical work. Copyright and all rights therein are retained by authors or by other copyright holders. All persons copying this information are expected to adhere to the terms and constraints invoked by each author's copyright. These works may not be reposted without the explicit permission of the copyright holder.

Abstract
We report a study of a collaborative human-robot system composed of a science team (located in Pittsburgh), an engineering team (located in Chile), and a rover (located in Chile). The project was intended to be analogous to and inform planetary exploration. We performed observations simultaneously at both sites over two weeks as scientists collected data using the rover. We observed problems in perspective-taking and grounding between the science team, the engineering team, and the rover because of geographic distance and different disciplinary perspectives. Due to this, the science team made errors in commanding the rover and in interpreting the data that was returned to them. Our results have implications for the design of collaboration between people and robots.

Keywords
human-robot interaction, distributed work, communication, mutual knowledge, common ground, qualitative field work

Notes
Sponsor: NASA ASTEP
Grant ID: NAG5-12890
Associated Center(s) / Consortia: Vision and Autonomous Systems Center, Quality of Life Technology Center, and Field Robotics Center
Associated Lab(s) / Group(s): Human-Robot Interaction Group
Associated Project(s): Life in the Atacama and Anthropocentric Robotics
Number of pages: 23
Note: Also sponsored by an NSF Graduate Fellowship to the first author and NSF Grant #ITR/PE-0121426 to the second author.

Text Reference
Kristen Stubbs, Pamela Hinds, and David Wettergreen, "Challenges to Grounding in Human-Robot Collaboration: Errors and Miscommunications in Remote Exploration Robotics," tech. report CMU-RI-TR-06-32, Robotics Institute, Carnegie Mellon University, July, 2006

BibTeX Reference
@techreport{Stubbs_2006_5478,
   author = "Kristen Stubbs and Pamela Hinds and David Wettergreen",
   title = "Challenges to Grounding in Human-Robot Collaboration: Errors and Miscommunications in Remote Exploration Robotics",
   booktitle = "",
   institution = "Robotics Institute",
   month = "July",
   year = "2006",
   number= "CMU-RI-TR-06-32",
   address= "Pittsburgh, PA",
   Notes = "Also sponsored by an NSF Graduate Fellowship to the first author and NSF Grant #ITR/PE-0121426 to the second author."
}